A design-led partner for creative businesses

Make room
for the work.

Caddy helps creative teams find what’s getting in the way, test a better approach and build what works, with AI where it makes a useful difference.

Less to carry.
More room to play.
A little further down the green
Places we might start

Less chasing.
More creating.

Recognise something here? We investigate what’s behind it with your team before deciding what to change. These examples show where that work could lead.

Quotes & follow-up

A quote that starts with your prices.

We look at what slows quoting down. If rewriting the same details is the issue, a draft built from your services and rates could help.

An enquiry waiting in the inbox.
Feedback & approvals

Know what’s waiting. And who it’s waiting on.

We trace where reviews get stuck, then test a clearer way to share work, gather feedback and agree who signs it off.

The design is ready. The feedback is somewhere else.
Scope & extra work

Catch the extra work before you do it.

We investigate how extra work slips in, then test a clearer way to check scope and agree changes before the team starts.

A small request lands. Is it in the quote?
Projects & money

See which jobs need your attention.

We find which decisions are hard to make and what information is missing. A shared view of progress, time and invoices may be the answer.

The picture is spread across your tools.
Map this in your studio Illustrative possibilities. The right approach comes from understanding your business.

Find the right problem.
Then make it work.

Our design sprints give your team space to step back, research the bottlenecks and test what’s worth changing before committing to a build.

1

Understand what’s happening.

We follow real work through your business, speak with the people involved and find where time, effort or clarity gets lost.

2

Test what’s worth changing.

Together, we choose a problem worth solving and test a possible approach with your team. You get a clear next step grounded in what we learn.

3

Build it, then check it helps.

We build the approach that holds up, help your team use it and check the result against where we started. AI earns its place alongside simpler changes.

A little look inside

What would we explore with your team?

The team beside your team

Good work takes a team.
So does making
room for it.

Caddy is a design-led operations partnership for creative businesses. We bring research, service design and hands-on building to the parts of running a studio that keep pulling your team away from the work.

You bring the context and creative judgement. Together, we work out what needs to change and whether a simpler process, a better-connected tool or thoughtful use of AI is the right way to do it.

Your team, with Caddy.

Caddy club crest
Your next step

Find where the
work gets stuck.

Start with one recent job. Get useful fieldnotes, then ask our team to investigate the workflow with you.

A free workflow review

One job is a good place to start.

Four short steps to useful fieldnotes you can take back to the team.

Start your free review

No account or email to begin.

Research first. Scope and availability confirmed before the team begins.

Off duty, for a moment

Nothing to chase here.

Take your time. The inbox can wait.

A look inside a Caddy sprint
01 Investigate02 Test03 Next steps